{"id":12814,"date":"2021-11-04T16:09:53","date_gmt":"2021-11-04T15:09:53","guid":{"rendered":"https:\/\/digpro.com\/?p=12814"},"modified":"2022-04-28T15:32:52","modified_gmt":"2022-04-28T13:32:52","slug":"utokat-stod-for-processer-och-forbattrade-funktionaliteter-i-release-9-8","status":"publish","type":"post","link":"https:\/\/digpro.com\/sv\/nyheter\/utokat-stod-for-processer-och-forbattrade-funktionaliteter-i-release-9-8\/","title":{"rendered":"Ut\u00f6kat st\u00f6d f\u00f6r processer och f\u00f6rb\u00e4ttrade funktionaliteter i release 9.8"},"content":{"rendered":"

Digpro forts\u00e4tter att st\u00f6tta n\u00e4tverk f\u00f6r viktig samh\u00e4llsservice: fiber och telekom, el, v\u00e4rme, gas och vatten. Release 9.8 kommer med f\u00f6rb\u00e4ttringar i m\u00e5nga redan avancerade funktioner, samt med vidareutvecklad anv\u00e4ndarupplevelse. Processer och rutiner har ut\u00f6kat st\u00f6d f\u00f6r digitalisering och automatisering. Med de tv\u00e5 nya modulerna Core Announcement och Auto Announcement f\u00e5r n\u00e4t\u00e4gare m\u00f6jlighet att snabbt skicka korrekt och relevant information till registrerade mottagare. Detta ger ov\u00e4rderligt st\u00f6d under till exempel planerade och oplanerade n\u00e4tavbrott.<\/span><\/p>\n

En release som fr\u00e4mjar digital mognad<\/b><\/h3>\n

\"\"<\/p>\n

Magnus Sj\u00f6kvist, Head of Product Management p\u00e5 Digpro, \u00e4r mycket n\u00f6jd med resultatet: \u201dAtt digitalisera processer och organisationer \u00e4r s\u00e5 mycket mer \u00e4n att bara skapa en digital milj\u00f6. Du m\u00e5ste ocks\u00e5 veta varf\u00f6r du g\u00f6r det. Med v\u00e5ra automatiserade processer f\u00e5r du direkt tillg\u00e5ng till viktig information, och du sparar d\u00e4rmed tid i p\u00e5g\u00e5ende och planerade projekt. Vi har ocks\u00e5 v\u00e5ra nya moduler, som st\u00f6ttar n\u00e4t\u00e4gare i kritiska situationer. Detta genom att h\u00e5lla slutkunder uppdaterade med relevant information under planerade och oplanerade avbrott.<\/span><\/p>\n

St\u00f6d under avbrottshantering<\/b><\/h3>\n

Med modulerna Core Announcement och Auto Announcement kan aviseringar skickas till mottagare via olika kanaler. F\u00f6rdefinierade meddelanden, som vid behov kan redigeras, skickas vid definierade h\u00e4ndelser. Under till exempel avbrott beh\u00f6ver n\u00e4t\u00e4gare h\u00e5lla sina kunder informerade om vad som h\u00e4nder. Inf\u00f6r planerade avbrott kan slutkunder informeras i god tid, och p\u00e5 s\u00e5 s\u00e4tt vara inf\u00f6rst\u00e5dda i vad som h\u00e4nder, samt veta n\u00e4r avbrottet \u00e4r \u00f6ver. D\u00e4rmed kan de f\u00f6rbereda sig f\u00f6r tiden som avbrottet omfattar. B\u00e5de slutkunder och kontorspersonal f\u00e5r \u00e4ven omedelbar information om ett oplanerat avbrott intr\u00e4ffar.<\/span><\/p>\n

\u201dDetta f\u00f6rst\u00e4rker v\u00e5rt st\u00f6d f\u00f6r avbrottshantering, och sparar tid inte minst f\u00f6r kundtj\u00e4nst. Ett avbrott kan vara stressigt f\u00f6r alla inblandade, men med automatiserade processer och f\u00f6rdefinierade meddelanden som sparas i mallar, finns m\u00f6jlighet att handskas med situationen p\u00e5 ett smidigt s\u00e4tt\u201d, sammanfattar Magnus.<\/span><\/p>\n

Release 9.8 har ocks\u00e5 f\u00f6rb\u00e4ttringar i alla produkter, samt vidareutvecklad anv\u00e4ndarupplevelse och interoperabilitet. Release 9.8 \u00e4r tillg\u00e4nglig fr\u00e5n 8 november 2021. Mer information finns h\u00e4r<\/a> (inloggning kr\u00e4vs). L\u00e4s bloggen Solving electric outages with the support of a Digital Twin<\/a>\u00a0om hur Digpro\u2019s system st\u00f6ttar n\u00e4t\u00e4gare under avbrott.\u00a0\u00a0\u00a0<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"

Release 9.8 kommer med f\u00f6rb\u00e4ttringar i m\u00e5nga redan avancerade funktioner, samt med vidareutvecklad anv\u00e4ndarupplevelse.<\/p>\n","protected":false},"author":5,"featured_media":12579,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[32],"tags":[],"class_list":["post-12814","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nyheter"],"yoast_head":"\nUt\u00f6kat st\u00f6d f\u00f6r processer och f\u00f6rb\u00e4ttrade funktionaliteter i release 9.8 - 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