dpCom modules and features

For advanced telecom network systems

dpCom provides extensive support for telecom network operators, in areas such as planning and designing, building, operating and maintaining the fiber network.

Everything is based on an easy user interface, with the map as a clear and comprehensive foundation. The meticulous documentation comprised in dpCom creates a Digital Twin, which represents the physical network. This is beneficial for everyone from the business owner, field and inhouse staff to consumers. With a modular concept, telecom network operators create the digital solutions of their preference.

Modules

Organizer

Follow processes for projects and tasks

Organizer is a module for projects and tasks, such as new investments, re-investments, changes, or network maintenance. Changes in the network connected to a workflow can be planned and then performed. In a task, the process is built up by activities, decision points, and milestones. The ownership is set for each process step. It is also possible to set resource demands for an activity that simplifies the use of external entrepreneurs for fieldwork. It is possible to build templates for recurring processes. For fieldwork, it is possible to use the module with Organizer Webmap. This is advantageous when working with various work orders in the field using, mobile devices.

Functions

Keep track of projects and related tasks.

Benefits

Simplify projects and processes without loosing details.

Operator

Manage planned and unplanned outages

Operator is a module which manages unplanned and planned outages in physical telecom networks. It allows for troubleshooting physical network issues based on reported faults from customers, and/or OSS/BSS systems (integration required). Documentation for reporting to authorities or internal organizations can be created. The effects of the faults can be visualized geographically with thematics, and compiled into reports.

Functions

Manage all planned and unplanned outages in the telecom network.
Plan the actions to clear the outage with an operation scheduling.
Keep track of customer fault reports.
Communicate with affected consumers.

Benefits

Optimize outage management of physical network assets.
Keep customers and/or service providers informed.
Enhance customer satisfaction whilst the network operator stays in control of the network.
Keep high quality documentation history, which supports regulatory data reports.

dpWebmap

Search for and access information
on mobile devices

dpCom Webmap is primarily for field work, but also for sales and management. It makes map and network information accessible to a wider user base. Built on the adaptable Webmap platform, and tailored for mobile use, its interface adjusts to the device at hand. This ensures seamless functionality, independent of browsers and devices. Noteworthy is its feature for incorporating several views, traces, reports, and schematics. An understanding of how the network is connected down to the fiber/contact level is provided, including details about connections, services, and their paths through the network. dpCom Webmap is a base module, which is a requirement for using other mobile modules.

Functions

Show network information in web browsers, on computers and mobile devices.
Search for network information such as network objects, addresses and property identifiers.
Show attributes and connections about all objects that are added to the system.
Visualize the network with background maps, such as orthophotos and WMS/WMTS services.
Geo positioning
Inventory quick search

Benefits

Avoid unnecessary printed papers and go digital.
Increase security by only providing the needed information digitally, instead of using printed information or PDFs.
User-friendly and intuitive interface.
Ability to make the map follow the GPS position.
Direct access to updates for maps and attribute data.
Easy dissemination of information to larger user groups, such as other departments of the organization.

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dpWebmap Offline

Work with dpWebmap without internet connection

dpWebmap Offline is for field work where internet connection is missing. A lot of rural areas, and some urban areas, are without stable internet connection. It can for example be when working in isolated areas, or whilst working underground. With dpWebmap Offline, field engineers can work in Organizer Webmap and Maintainer Webmap even when internet connectivity is unstable or completely absent.

Functions

Save essential tasks locally online.
Update documentation offline.
Synchronize the changes when the system is online again.

Benefits

Work without internet connection.
View and edit downloaded essential information.
Synchronize changes seamlessly when back online.

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Process Automation

Automate tasks and create processes

Process Automation is a module which is part of Organizer. It provides an interface for graphically modeling processes using the Business Process Model and Notation (BPMN) standard. Further, it allows the modeling of complex processes simply and clearly, with different "swimlanes" used to represent various organizational roles in the process. Activities and decision points can be defined, with conditions that must be met for an activity or decision point to be executed. The process automates activities in different workflows.

Functions

Give a framework for managing automatic activities within a workflow.
Provide an interface for graphically modeling processes based on BPMN.
Publish completed processes.
Link processes to task templates and initiates tasks in Organizer.

Benefits

Reduce labor costs through increased efficiency and reduced error margins.
Model loops, parallel workflows, and dependencies in an easy and clear manner.
Integrate modeled processes and initiated tasks seamlessly with Organizer.
Collate all organization processes in one place.

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Maintainer

Digitalize maintenance and inspections

Maintainer is a module for maintenance and inspections in the telecom network. It offers support at all stages of the maintenance work, from planning to execution and follow-up. With the help of dynamic inspection plans and protocols, it is possible to build up the work to suit the maintenance needs of the various parts of the network. The module enables for inspection rounds and activities (these are set up in the work flow engine in the module Organizer), and makes sure that the work for internal and external resources are planned and distributed for execution. Displayed as clear visuals of required network maintenance, it helps to decide what input will benefit the network the most. It is also possible to collate necessary network data, which demonstrates the network condition, as well as the work invested in it.

Functions

Support for planned and recurring inspections based on different objects.
Ability to manage remarks and create action steps where different skill requirements are accounted for.
Check-list based remarks in a comprehensive yet detailed structure.

Benefits

Allow for complete control of the network, since faults and issues can be detected before extensive problems occur.
Allow for personnel to act on issues related to their respective skillsets.
Support to avoid unnecessary disruptions in the network.

Organizer Workplanner

Focus on work analysis and work planning

Organizer WorkPlanner is an interactive graphical module which focuses on work analysis and work planning. In a time-based graphical view, work and resources are presented, analyzed, and planned with the help of time planning and booking tools. The planning horizon can range from short jobs for parts of the day, to long-term plans with stage divisions and several years of implementation time.

Functions

Plan resources and projects.
Visualize and manage resources and projects in a GANT chart.
Keep tasks synchronized with the overall plan, if the overall plan is to be altered.

Benefits

Provide a detailed overview of resources and project development.
Improve project execution, since project tasks and activities always are synchronized.

Organizer
Webmap

Access Organizer during field work

Organizer Webmap is used with various mobile devices, which allows for work tasks and activities from Organizer to be available during field work. Organizer Webmap displays work tasks, maps, and network information in the web browser of the respective device. The module supports easier and more complex tasks. The interaction between office management and mobile devices is displayed in well-structured workflows. Work tasks, execution and reporting, to name a few, are fully integrated via Organizer's data repository. Through various activities and decision points, Organizer Webmap communicates with the respective tasks in Organizer. Internal and external resources get an overview of the work tasks. Field engineers can interact directly, and access information such as checklists, network inventory and documents.

Functions

Overview work tasks on mobile devices.
Perform work with support from the map and the Digital Twin.
Update documentation whilst in the field.
Fully integrated with Organizer.

Benefits

For the individual:

Access the to-do list on the mobile device.
Have all information for tasks accessible.
Report to and communicate with in-house staff.

For project management and organization:

Direct assignment of work.
Easy progress tracking on ongoing jobs.
Effortless communication should there be any changes and adjustments.

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Organizer Object Security

Security on object level

Organizer Object Security is a module that manages permissions at the object level in Organizer. With this module, categories for permission management are created and managed. Each category is seamlessly linked to a specific user role, providing tailored control over access to important objects such as tasks, calculations, and documents. Users with the appropriate role gain direct access to all objects associated with their category, ensuring that the right information is in the right hands.

Functions

Create categories for permissions - create categories based on companies, areas, or other criteria.
Link categories with roles - assign roles to users and link these roles to the created categories.
Associate categories with objects - link categories to individual objects in Organizer, such as tasks, calculations, and documents.

Benefits

Control at the object level - control which roles have access to specific objects. This provides a high level of security and protects important data from unauthorized access.
Restrict access for external contractors - define what external contractors can see and do in Organizer. This minimizes the risk of sensitive information being spread to unauthorized parties.

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Announcement

Inform affected consumers

Announcement allows for quick, efficient communication, using pre-defined messages to reach registered recipients. When recipients are affected by for example planned or unplanned outages, they receive relevant information that can be either pre-scripted or customized for individual situations. This keeps consumers informed about the status of the outage, thus increasing the trust in the network operator. Simultaneously, operations personnel, customer service and other functions can focus on their most relevant responsibilities.

Functions

Reach recipients by sending information through channels such as SMS, email, and letters.
Pre-script texts in templates.
Reduce administrative work.
Enable a personal tone with recipient specific variables that are automatically replaced when sending.

Benefits

Announce to consumers when new construction is planned, outages are managed, and error reports are received.
Obtain a complete history - see when, why, and with what information a specific consumer has received.
Reach out through channels to broad segments of a community.

Drawings

Create detailed drawings of various node objects

Drawings allow telecom network owners to create detailed drawings of various node objects. It provides additional views of the network where specific schematic overviews are wanted. It can, for example, be used for Multi Dwelling Units (MDUs) and commercial properties. Drawings provide a more detailed understanding of how cables run both on different floors and between the different floors. By getting this detailed information, telecom operators know what is happening in each floor of large buildings, as opposed to limiting information to the connection point of the buildings. Knowing what happens in and with the telecom network inside of buildings allows for a greater and more complete understanding of every part of it.

Functions

Draw graphical components such as symbols, lines and polygons in the network that actual network objects.
Use DWG/DXF files or images or photographs as backgrounds for indoor plans.
Auto-generate side view of MDUs.

Benefits

Get detailed views of any part of the network, for example indoor drawings.
Understand the consequences of potential reconstructions and maintenance of networks.

Active Equipment (AE)

Document active equipment in fiber networks

Active Equipment (AE) provides the capabilities of documenting active equipment in networks. It handles Wavelength Division Multiplexing (WDM) with allocation of wavelengths to services. It also allows for more advanced support for active equipment, such as switches, routers, OLT, ONT, CPE, and templates on all levels of the hierarchies. With AE, it is possible to trace through the components, and thereby auto generate schematics and other data, such as reports and thematic maps.

Functions

Enable handling of object types representing the hierarchies of active equipment (switches, routers, OLT, ONT, CPE and similar), and templates on all levels of the hierarchies (such as groups, cards and ports).
Handling of WDM with allocation of wavelengths to services.
Handling of logical and routed network services.
Enable extensive auto generating of schematics and other data.

Benefits

Improve the quality of the documentation.
Extend the functionality to support the logical parts of the network.
Support a competent Digital Twin.

Import
Changeset

Import data to different systems

Import Changeset is a module which allows for change sets from the Digpro system to be imported from external (Digpro) systems. Data saved in different manners can be mapped and unified. This enables imports between Digpro systems to be more efficient.

Functions

Import data between different Digpro systems.
Support data mapping configuration capability during import.

Benefits

Manage and move data sets more efficiently.
Enhance the interoperability with third party suppliers of network data.

Risk
Management

Handle requirements for operational reliability

Risk Management is a module which handles requirements for operational reliability. With the module, proposed risk classification based on what passes through the telecom network and specified objects can be meticulously calculated - down to the actual fiber thread. Should new or modified services be added to the network, consequence analyses which establish how this will affect the risk management, can be created. It also allows for documentation related to risk and vulnerability analyses.

Functions

Set risk level on the respective services with a point score.
Use the point score to calculate the risk level including all related objects facilitating the service.
Connect risk and vulnerability analysis to classed objects, and generate consolidated reports.
Connect workflow templates related to risk levels for various objects.

Benefits

Ensure the quality of the network by utilizing cutting edge risk management.

Rest API base and Rest API Organizer

Automate communication between processes

Rest API base

Rest API base is a module which allows for users to access (read and write) network data collated in dpCom. It automates processes for import/export of network data from/to other systems, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and OSS/BSS. This allows for system integrations that are adapted to the respective interfaces, automatically checks the network data, and keeps the Digital Twin up to date.

Functions

Provide an interface for import/export of network data from/to related systems of choice.
Update network data effortlessly, machine to machine.

Benefits

Speed up import/export of network data with third party systems.
Read and write network data in the complete network model.
Simplify and make processes more efficient.
Diminish manual efforts, as well as the risk of duplications.

Rest API Organizer

Rest API Organizer is a module which allows for users to access (read and write) workflow processes created in Organizer. It automates the communication between different processes in various systems, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and OSS/BSS. This allows for system integrations that are adapted to the respective interfaces, automatically keeps the processes running cross organization, and allows for the Digital Twin to be accurate.

Functions

Provide an interface for process communication from/to related systems of choice.
Update created project tasks and activities as specified in a variety of processes, machine to machine.

Benefits

Speed up process handovers and avoid human error.
Simplify and make processes more efficient and uniform.
Diminish manual efforts, as well as the risk of duplications.

Features
Coax

For maintenance and inspections of the telecom network

Coax extends the network model so that it also supports coaxial-based telecom networks. Thus, the telecom operator can include all coaxial based network assets, with all their functionalities. The telecom operator gets all relevant information related to coaxial-networks, such as cables, RCA ports and patch panels. This allows for the data of the telecom network to be correctly documented, whether it is fiber or coaxial-based.

Functions

Extend the dpCom data model and functions to support coaxial networks.

Benefits

Keep track of coaxial networks whilst upgrading to next generation telecom networks.
Allow for the Digital Twin of the network to be intact and of high quality.

Coax

Document coax networks

Functions

Extend the dpCom data model and functions to support coaxial networks.

Benefits

Keep track of coaxial networks whilst upgrading to next generation telecom networks.
Allow for the Digital Twin of the network to be intact and of high quality.

Copper

Document copper networks

Copper extends the network model so that it also supports copper-based telecom networks. Thus, the telecom operator can include all copper based network assets, with all their functionalities. The telecom operator gets all relevant information related to copper networks, such as cables, RCA ports and patch panels. This allows for the data of the telecom network to be correctly documented, whether it is fiber or copper-based.

Functions

Extend the dpCom data model and functions to support copper networks.

Benefits

Keep track of copper networks whilst upgrading to next generation telecom networks.
Allow for the Digital Twin of the network to be intact and of high quality.

Features
Coax

For maintenance and inspections of the telecom network

Functions

Extend the dpCom data model and functions to support coaxial networks.

Benefits

Keep track of coaxial networks whilst upgrading to next generation telecom networks.
Allow for the Digital Twin of the network to be intact and of high quality.

Features
Copper

For maintenance and inspections of the telecom network

Functions

Extend the dpCom data model and functions to support coaxial networks.

Benefits

Keep track of coaxial networks whilst upgrading to next generation telecom networks.
Allow for the Digital Twin of the network to be intact and of high quality.

dpCom modules and features

For advanced telecom network systems

dpCom provides extensive support for telecom network operators, in areas such as planning and designing, building, operating and maintaining the fiber network.

Modules

Organizer

Operator

dpWebmap

dpWebmap Offline

Process Automation

Maintainer

Organizer Workplanner

Organizer Webmap

Organizer Object Security

Announcement

Drawings

Active Equipment (AE)

Import Changeset

Risk Management

Rest API base and Rest API Organizer

Rest API base

Rest API Organizer

Features Coax

Features

Coax

Copper

Features Coax

FeaturesCopper

Organizer
Webmap

Import
Changeset

Risk
Management

Features
Coax

Features
Coax

Features
Copper